Refund Policy

1. Premium Subscription Payments

2. Monthly Billing

• Premium subscriptions are billed monthly unless another billing interval is shown at checkout.
• Premium subscriptions are billed through Paddle.
• Payments, billing, taxes, invoices, and subscription management may be processed by Paddle.
• Paddle may act as merchant of record or payment processor, depending on the checkout setup.
• Billing details are handled through Paddle checkout or Paddle customer portal where available.
• Subscription charges may renew automatically until canceled.

3. Refund Review

• Refunds are reviewed case by case and are not guaranteed.
• When reviewing a refund request, Portfolist may consider billing timing, duplicate charges, technical issues, usage, support history, and account status.
• Approved refunds may be processed through Paddle and returned to the original payment method.
• Refund processing time depends on Paddle and the user’s payment provider.

4. Abuse and Violations

• Refunds are not available for accounts suspended or terminated for abuse, fraud, spam, prohibited content, chargeback abuse, or violations of Portfolist policies.
• Portfolist may deny refund requests that appear fraudulent, manipulative, or inconsistent with fair use of the service.

5. Cancellation

• Canceling a Premium subscription stops future billing but does not automatically refund past charges.
• After cancellation, Premium features may remain available until the end of the paid billing period unless otherwise required by Paddle, checkout terms, or applicable law.
• If payment fails or a subscription is canceled, your account may return to Free plan limits.

6. Contact